The attorney-led concierge.

Terms and Conditions

1. Who I am. Girl with a Car – Roving Butlers™ ("GWAC," "I") is a trade name of Sonya Shaykhoun, Esq., a New York attorney, operating an attorney-led concierge service in New York City and the Hamptons. These Terms govern every engagement and your use of girlwithacar.com. By engaging me or using the website, you agree to these Terms and acknowledge the Privacy Policy. Effective October 17, 2026.

2. Scope and written agreement. Each engagement begins with a written scope and price, confirmed before work starts. Work outside the agreed scope, third-party costs, travel and after-hours requests are confirmed in writing first. Every long-term engagement comes with its own written scope and its own non-disclosure agreement. Each signed scope and each non-disclosure agreement incorporates and is governed by these Terms. If these Terms conflict with a signed scope, the signed scope controls, except that these Terms control on the matters in clauses 3 (legal services), 19 (limitation of liability) and 21 (governing law and disputes), and a signed non-disclosure agreement controls on confidentiality. At the start of every long-term engagement, you will receive a welcome package containing these Terms and the Privacy Policy, your signed written scope, your non-disclosure agreement, and the names and contact numbers you need to reach me and anyone I assign to your matter.

3. Concierge services are not legal services. Unless my written scope says otherwise, I act as your concierge, not as your attorney. Any legal work is outside these Terms and the concierge scope. It is undertaken only under a separate written engagement letter, signed by both of us, with its own scope and fees. Until that letter is signed, I give no legal advice and no attorney-client relationship exists. Nothing on this website is legal advice.

4. Fees and payment. Retainers are paid quarterly in advance. The Seasonal Core is paid in advance. Crisis management: the first three (3) hours are paid in advance. Hourly errands are billed at the agreed rate, with a two (2) hour minimum. Fuel and mileage are included. Tolls, congestion pricing, parking and other third-party costs are billed at cost and itemized. Late balances accrue interest at one percent (1%) per month, or the legal maximum if lower. Card-processing fees and any chargeback costs are yours. Applicable sales or other taxes are added to my fees.

5. Cancellation and refunds.

• Retainers. Either of us may end a retainer at the close of any paid quarter by written notice given at least thirty (30) days before the next quarter begins. Because a retainer reserves my personal capacity and I limit the number of clients I serve, fees for a quarter already begun are non-refundable, except as provided below if I end the engagement without cause or am unable to perform. I may, but am not obliged to, return all or part of a prepayment, or waive or reduce a fee, as a courtesy and entirely at my sole discretion; doing so once does not oblige me to do so again.
• The Seasonal Core. The fee for the season (peak summer from $50,000 a month) is paid in advance. Cancel before the season begins and the advance is refunded, less third-party costs I have committed and any outstanding dues or invoices. Once the season begins, the fee is non-refundable.
• The Global Migrator. Paid quarterly in advance. A relocation is planned and committed in stages, so third-party bookings, deposits and fees I commit for your move are non-refundable once incurred. Otherwise, the Retainers terms above apply.
• Crisis management. Cancel before I begin and the advance is refunded, less third-party costs already committed and any outstanding dues or invoices. Once I have begun, the advance is non-refundable.
• Hourly errands and booked days. Cancel or reschedule at least twenty-four (24) hours ahead without charge. Within twenty-four (24) hours, the two (2) hour minimum is charged. Cancellations after I have departed are charged in full.
• My right to decline or end. I may decline or end an engagement at any time, at my sole discretion, and I do not have to give a reason. If I end an engagement, I will refund unearned fees for the period not yet begun. Any refund is subject to, and reduced by, outstanding dues, unpaid invoices and third-party costs incurred or committed. Either of us may also end an engagement immediately for cause, including non-payment, unlawful or unsafe instructions, or a breach not cured within seven (7) days of written notice; if I end it for your breach, no refund is due. Confidentiality, payment and liability provisions survive termination.
• Conduct. I may end an engagement immediately, without refund of any period begun, if you or anyone acting for you (a) harasses, threatens, demeans or abuses me, my vendors or my staff; (b) asks me to take part in unlawful, fraudulent or unsafe conduct; (c) misrepresents who you are or the source of your funds; or (d) engages in conduct that is, or is reasonably likely to bring, public disrepute on me or my business. I may also decline any request that conflicts with my professional or personal values, without giving a reason.

6. Capacity. I cap the number of clients I serve. If I am full, I will say so. I may refer overflow to vetted professionals, whom I supervise, with your consent.

7. Work outside New York. I serve clients in New York City and the Hamptons, and, by written scope, elsewhere in the United States and abroad. Outside New York, I coordinate local providers, who are independent and subject to local law. I do not give legal advice on the law of any jurisdiction other than New York, and I will tell you when you need local counsel. Fees are in U.S. dollars. Foreign taxes, duties, visas, permits, currency-conversion costs and travel are yours and billed at cost. Delay or refusal by a foreign authority is outside my control. Governing law and dispute resolution for work performed abroad are set out in clause 21.

8. Third parties. Vendors, drivers, contractors and other providers I engage are independent. I choose them with care and remain responsible for that choice, but not for their independent acts beyond what the law requires.

9. Non-solicitation. For twelve (12) months after our last engagement, you will not hire or engage directly any vendor, driver or person I introduced to you, without my written consent and a placement fee agreed in advance.

10. Your responsibilities. You will give accurate instructions, access and information in good time, and you will not ask me to do anything unlawful, unsafe or contrary to my professional obligations. Conduct that ends an engagement is set out in clause 5.

11. Representations and warranties.

• Yours. You represent and warrant that: (a) you have authority to engage me and, where you engage me for a household, a company or a family, to bind it; (b) you own or lawfully control every home, property, vehicle, account or item you ask me to deal with, and may lawfully authorize access to it; (c) the funds you use to pay me are lawfully obtained, and neither you nor your funds are subject to sanctions; (d) the information you give me is accurate and complete; and (e) you hold the authority to consent for any child or dependent in your care.
• Mine. I will perform the services with reasonable skill, care and diligence. Except as stated in these Terms or my written scope, I make no other warranty, express or implied, including any warranty of a particular result, outcome, timing or availability of third-party goods or services, to the fullest extent the law allows.

12. Children. I am not a childcare provider or a licensed driver service for unaccompanied minors. Unless my written scope says otherwise, a parent, guardian or adult you designate must be present or responsible for any child during an errand, and the engaging adult is responsible for the child's consent, health information and supervision.

13. Authority to act. I act as your agent only for the tasks in the written scope. I hold no power of attorney, and I will not sign for you or commit you to anything outside the scope. Any single expense above the limit agreed in the written scope requires your prior approval.

14. Your indemnity. You will indemnify and hold me harmless from claims, losses and costs arising from your instructions, from inaccurate or incomplete information you give me, or from your unlawful acts, except to the extent caused by my own gross negligence or willful misconduct.

15. Emergencies. I am not an emergency, medical, security or law-enforcement service. In an emergency, call 911 (or the local emergency number) first, then call me.

16. Vehicle and passengers. Anyone who rides in my vehicle does so at their own risk, to the extent the law allows. I am not responsible for items left in the vehicle. You are responsible for the conduct of any guest or child you bring.

17. Confidentiality. I keep your affairs confidential and share information only as needed to carry out your instructions, as you permit, or as the law requires. Every long-term engagement comes with its own non-disclosure agreement, signed before work begins.

18. Publicity. I will not use or publish anything that identifies you, your home, your family, your place of business, your staff or your engagement (including your name, image, address, property, vehicle, children, or details of the work) in marketing, testimonials, social media or any other public material without your prior written consent.

19. Limitation of liability. To the fullest extent the law allows, my total liability arising from an engagement is limited to the fees you paid for the quarter or job in which the claim arose. I am not liable for indirect, incidental or consequential damages, or for delay or failure caused by events beyond my reasonable control (weather, traffic, road closures, illness, emergency, government action). Nothing here limits liability that cannot be limited by law, including for my own fraud or willful misconduct. This clause applies only to concierge services. It does not limit my liability for legal services performed under a separate engagement letter, which is governed by that letter and by the New York Rules of Professional Conduct.

20. Insurance. I maintain commercial general liability insurance and commercial auto insurance for the business. A certificate of insurance is available on request. Where you require it, I will arrange fidelity bonding or additional insured status for an engagement, subject to underwriting approval. The cost is billed at cost and agreed in the written scope.

21. Governing law and disputes.

• New York law. To the extent possible, these Terms and every engagement are governed by the laws of the State of New York, without regard to conflict-of-laws rules, except that mandatory law of the place of performance applies where it cannot be excluded.
• Talk first. Before either party starts a court action or arbitration, we will try in good faith to resolve the dispute amicably, by written notice and direct discussion, for thirty (30) days.
• New York courts. If the dispute is not resolved in that time, and except as stated in the next bullet, it will be brought only in the court located in New York County that has subject-matter jurisdiction over it, according to the nature and amount of the claim: the Civil Court of the City of New York (including its Small Claims Part), the Supreme Court of the State of New York, or the United States District Court for the Southern District of New York. Each party consents to that court's jurisdiction and venue.
• Work performed wholly abroad. The dispute will instead be finally resolved by arbitration before a sole arbitrator, in English, under the rules of the institution for the place of performance: Europe and the United Kingdom, the London Court of International Arbitration (LCIA), seated in London; Qatar, the Qatar International Court and Dispute Resolution Centre (QICDRC), Qatar Financial Centre, seated in Doha; the United Arab Emirates, the Dubai International Arbitration Centre (DIAC), seated in Dubai; any other place, the LCIA, seated in London.
• Award. The award is final and binding, and judgment on it may be entered in any court of competent jurisdiction.
• Urgent relief. Either party may seek urgent injunctive relief at any time, from any competent court, to protect confidentiality or property.

22. Website use. The website is provided for information. All text, images and marks, including Girl with a Car™ and Roving Butlers™, belong to me. You may not copy or reuse them without written permission.

23. Changes and general terms. I may update these Terms. Updates apply to engagements that begin after the new effective date and do not change a signed scope, which may be changed only by a writing signed or confirmed by email by both of us. The version in your signed scope or, absent one, the version on the website on the date you engage me applies. If any provision is unenforceable, the rest remains in effect. These Terms and your signed scope are the entire agreement. Notices may be given by email to the address on the signed scope, and electronic signatures are binding. Neither party may assign its rights or obligations without the other's written consent. No delay or failure to enforce a right is a waiver of it, and a waiver is effective only in writing. The parties are independent contractors, and nothing here creates a partnership, joint venture or employment relationship. These Terms may be signed in counterparts and electronically, each of which is an original. Headings are for convenience only. TO THE EXTENT THE LAW ALLOWS, EACH PARTY WAIVES TRIAL BY JURY IN ANY COURT ACTION ARISING FROM THESE TERMS, AND THE PREVAILING PARTY IN ANY DISPUTE RECOVERS ITS REASONABLE ATTORNEYS' FEES AND COSTS.

Contact. Girl with a Car – Roving Butlers™ · [email protected] · +1 929-996-5662 · P.O. Box 239, New York, NY 10025

Privacy Policy

Effective October 17, 2026. This policy explains how Girl with a Car – Roving Butlers™, a trade name of Sonya Shaykhoun, Esq., collects and uses personal information.

1. What I collect.

• What you give me: your name, email, phone number, address and access details, household and travel details, and the instructions and documents needed for your engagement.
• Booking and payment: scheduling through Calendly and payment through Stripe. I never see or store your full card number; Stripe handles it under its own policy.
• Email list: if you subscribe, your name and email, handled through Flodesk.
• Website use: the site is hosted on Carrd, which may log technical data such as IP address, browser type and pages viewed.

2. How I use it. To respond to you, scope and deliver your engagement, bill you, keep records, meet legal and professional obligations, and send updates you asked for. I do not use your information for advertising.

3. I do not sell your information. I do not sell or rent personal information, and I do not share it for cross-context behavioral advertising.

4. Who sees it. Only service providers who need it to do the work (scheduling, payment, email, hosting, and vendors or drivers I engage for your errands, limited to what each needs), professional advisers, and authorities where the law requires. Providers must protect it.

5. International transfers. Where an engagement involves another country, I share your information with local providers and authorities only as that engagement needs, and your information may be processed in the United States or in the country concerned. I take reasonable steps to protect it wherever it goes.

6. Sensitive and household information. Keys, codes, alarm details, medical or family details and similar information are used only for your engagement, kept to the minimum needed and removed when no longer required.

7. Use of AI tools. I may use AI-assisted tools for administrative work such as drafting, scheduling and research. I do not enter your sensitive information (access codes, financial or identity details, children's information, privileged or legal material) into any AI tool that does not offer confidentiality protections, and I do not allow such tools to train on your information. I review all AI output before it is used, and a person, not software, makes every decision about your engagement. You may ask me not to use AI tools on your matter.

8. Legal work. Where I act as your attorney, privilege and my professional confidentiality duties apply in addition to this policy.

9. Retention. I keep engagement records for as long as needed to serve you and for at least the period the law or my professional obligations require (generally seven (7) years), then delete or anonymize them. Standing access details are deleted when an engagement ends.

10. Security. I use reasonable administrative and technical safeguards, including two-factor authentication on key accounts. No system is perfectly secure, and I will notify you of any breach affecting you as the law requires, including under the New York SHIELD Act.

11. Your choices and rights. You may ask to access, correct or delete your information, or unsubscribe from emails at any time (every email has an unsubscribe link). I will respond within thirty (30) days. Residents of California, the European Economic Area and the United Kingdom have the additional rights described in clause 12, and residents of other states may have similar rights, which I honor on request.

12. California, European, UK and Gulf rights. To the extent they apply to me:

• California (CCPA, as amended by the CPRA). You may ask me to tell you what personal information I have collected about you and why, to give you a copy, to correct it, or to delete it. I do not sell your personal information or share it for cross-context behavioral advertising, and I use sensitive personal information only to provide the services you request. I will not discriminate against you for exercising these rights. You may use an authorized agent, and I may need to verify your identity before acting. I will respond within forty-five (45) days, and will tell you if I need more time.
• European Union and United Kingdom (GDPR and UK GDPR). I am the controller of your personal information. I process it on these legal bases: to perform a contract with you or take steps at your request; for my legitimate interests in running and securing the business, which do not override your rights; to comply with legal and professional obligations; and, where I ask, with your consent, which you may withdraw at any time. You may ask for access to, correction of, erasure of, or restriction of your information, to receive it in a portable format, and to object to its processing. I will respond within one (1) month. Where I transfer your information outside the EEA or the UK, I rely on appropriate safeguards, such as standard contractual clauses. You may also complain to your local data protection authority (in the UK, the Information Commissioner's Office).
• Qatar and the Gulf Cooperation Council. Where I work in Qatar, the United Arab Emirates, Saudi Arabia, Bahrain, Oman or Kuwait, I handle personal information in line with the data-protection law that applies there, such as Qatar's Law No. 13 of 2016 on Personal Data Privacy Protection, the UAE's Federal Decree-Law No. 45 of 2021, Saudi Arabia's Personal Data Protection Law, and Bahrain's Law No. 30 of 2018. You have the rights those laws give you, including to access, correct and delete your information and to withdraw consent, and you may complain to the local authority. I transfer information out of the country only as the engagement needs and the local law allows.

To exercise any right, use the contact details below.

13. Cookies. I do not run advertising or tracking cookies. Third-party tools on the site, such as Calendly and Stripe, may set their own cookies under their own policies.

14. Messages and email. If you give me your phone number, I may text or call you about your engagement. I send marketing email or text only with your consent, and every message lets you opt out (reply STOP, or use the unsubscribe link). My emails identify me and my mailing address, as the CAN-SPAM Act requires.

15. Photos and recordings. I do not photograph or record you, your family or your home without your prior consent. I may take photographs of work completed (for example, a delivered item or a prepared room) for my records, and I delete them when no longer needed.

16. Children. My services are contracted by adults. I do not offer services directly to anyone under eighteen (18), and I do not collect information from children through the website. Where a parent or legal guardian engages me for a family, I collect information about their children (such as names, ages, schedules, school and activity details, and allergies or medical needs relevant to an errand) only from that parent or guardian, use it only to carry out the engagement, share it only with providers who need it, and delete it when it is no longer needed. A parent or guardian may review or delete it at any time.

17. Changes. I may update this policy and will post the new effective date.

18. Governing law. This policy is governed by the laws of the State of New York.

Contact. To exercise any right or ask a question: Girl with a Car – Roving Butlers™ · [email protected] · +1 929-996-5662 · P.O. Box 239, New York, NY 10025